The Social Skills Academy of South Africa
Riverclub
Sandton
Postnet Suite 331
Private Bag X9
Benmore
Johannesburg Gauteng
2010
Tel: +27 (11) 783 6574
Cell: 082 468 4029
email info@socialskills.co.za
I will pay more for the ability to get on with people than for any other skill under the sun - John D Rockefeller
website designed and created by spencer rowley - www.spencerrowley.com
WORKPLACE HARMONY
Considering that most of us spend more than one-third of our lifetime with co-workers and associates that we had no hand in choosing, it makes sense to take the extra effort to create an environment that is productive and harmonious.
Well may we ask "Who are these people and how do I get on with them?"
Understanding and respect for various personality types as well as knowledge of our emotional needs and responses plus the ability to manage them go a long way in creating workplace harmony.
Research indicates that a pleasant work environment is the most important non-salary benefit that a company can offer.
Through knowledge of workplace etiquette, respect for temperament variety and emotional awareness members of staff learn tolerance and develop a sense of responsibility to contribute toward a positive and harmonious workplace.
Not by way of a "do as you are told" training program but by mindful understanding and experiencing the joy of co-operation in a pleasant environment.
Understanding the strengths and challenges of different personality types - yours and theirs
Communication needs
Effective interaction to suit the various personalities - achieving your goals and retaining a good relationship
Basic emotional needs:
If not met - the seat of depression or anger. Communicating your own needs and respect for the rights of others
Recognising and managing emotions
Getting perspective and taking responsibility for the intent of the outcome of our reactions to emotions
Anger management
Recognising the onset and managing this emotion of choice. Taking responsibility for ensuring a positive outcome
Respecting confidentiality
The basic rules of workplace etiquette
Forgiveness
Are you drinking poison - hoping that someone else will die?
Considering that most of us spend more than one-third of our lifetime with co-workers and associates that we had no hand in choosing, it makes sense to take the extra effort to create an environment that is productive and harmonious.
Well may we ask "Who are these people and how do I get on with them?"
Understanding and respect for various personality types as well as knowledge of our emotional needs and responses plus the ability to manage them go a long way in creating workplace harmony.
Research indicates that a pleasant work environment is the most important non-salary benefit that a company can offer.
Through knowledge of workplace etiquette, respect for temperament variety and emotional awareness members of staff learn tolerance and develop a sense of responsibility to contribute toward a positive and harmonious workplace.
Not by way of a "do as you are told" training program but by mindful understanding and experiencing the joy of co-operation in a pleasant environment.
WORKSHOP TOPICS
Basic Personality types: Understanding the strengths and challenges of different personality types - yours and theirs
Communication needs
Effective interaction to suit the various personalities - achieving your goals and retaining a good relationship
Basic emotional needs:
If not met - the seat of depression or anger. Communicating your own needs and respect for the rights of others
Recognising and managing emotions
Getting perspective and taking responsibility for the intent of the outcome of our reactions to emotions
Anger management
Recognising the onset and managing this emotion of choice. Taking responsibility for ensuring a positive outcome
Respecting confidentiality
The basic rules of workplace etiquette
Forgiveness
Are you drinking poison - hoping that someone else will die?
Full day workshop @ R1300.00 (Excl VAT) per delegate
Price includes individual workbooks
Minimum delegates per workshop - 10
Maximum delegates per workshop - 16
Optional: "Personality Plus" by Florence Littauer @ R150.00 per book
Price includes individual workbooks
Minimum delegates per workshop - 10
Maximum delegates per workshop - 16
Optional: "Personality Plus" by Florence Littauer @ R150.00 per book
BOOK NOW
Call Yolanda NOW at Tel/Fax (011) 783 6574 or 082 468 4029, or click here for the contact page.
Call Yolanda NOW at Tel/Fax (011) 783 6574 or 082 468 4029, or click here for the contact page.
Social Skills Academy 2007 - All rights reserved
